Computer, Microsoft 365, network and workplace IT support โ remotely or onsite across Toronto & the GTA.
No in-house IT person means every small issue turns into a bigger disruption. That's where I come in.
Deep troubleshooting for difficult IT problems โ not just basic computer repair. When the usual fixes don't work, I dig until I find the real cause.
The IT problems that come up week to week โ handled by one experienced professional, remotely or onsite.
Troubleshooting, slow performance, software issues, OS problems โ resolved remotely or onsite.
Email, Outlook, Teams, OneDrive, user accounts, and everyday M365 troubleshooting.
Dead zones, dropped connections, router configuration, and everyday network troubleshooting.
Printers, scanners, and workplace peripherals โ set up and troubleshot, wired or wireless.
Onboarding and offboarding, new computer setup, account creation, device configuration.
Local or cloud backup configured so your business files and data are protected.
Most issues fixed without anyone leaving their desk โ fast, secure remote sessions.
In person when it's needed โ evenings after 5 PM on weekdays, and weekends.
Also available: basic network installation, cabling, equipment setup, and basic IT security configuration (MFA, password management, endpoint settings).
Ask about other IT needs โReach out with what's going on โ no detail is too small.
A short, no-obligation conversation to understand the problem.
You get an honest quote or plan โ before any work begins.
Remote or onsite, with clear communication and documented next steps.
No contract required โ reach out again any time something comes up.
Get help without hiring a full-time IT employee.
Hands-on experience supporting business IT environments โ Windows, Microsoft 365, networking, devices.
You communicate directly with the IT professional handling your request.
Most issues solved remotely and fast. Onsite visits available evenings and weekends.
You know the rate before work starts. No hidden fees, no surprise invoices.
Use us when you need us. Monthly plans are flexible, not locked in.
Pay per hour for one-time support, or choose a monthly plan for ongoing peace of mind. All prices in CAD.
Most issues โ Windows, M365, network troubleshooting โ solved remotely.
In-person support for setup, hardware, or anything remote can't fully resolve.
For urgent requests requiring expedited scheduling or support outside standard availability.
Scheduled evening & weekend support is billed at the standard remote/onsite rate. Priority/Urgent pricing applies to expedited or outside-availability requests. Exact project pricing quoted upfront where appropriate โ ask us for a quote
Small businesses with approximately 5โ50 employees, especially those without a full-time IT person.
I'm a Toronto-based IT professional with 10+ years of hands-on experience across help desk, systems administration, and IT support โ Windows, Microsoft 365, Active Directory, Intune, VMware, and networking.
TechLoopPro is built so small businesses get reliable IT support without the cost of a full-time IT department. Remote support available anytime. Onsite evenings after 5 PM on weekdays, and full weekends.
Yes โ that's exactly who TechLoopPro is built for. Businesses with no in-house IT person are our main focus.
Yes, onsite support is available in Toronto & the GTA โ evenings after 5 PM on weekdays, and weekends.
Yes โ email, Teams, OneDrive, user accounts, and everyday M365 troubleshooting and administration.
Yes. As a side business currently, I'm available evenings after 5 PM on weekdays and full weekends for onsite work. Remote support can often be scheduled flexibly.
No. You can book one-time support any time. Monthly plans are available if you want a reliable ongoing contact, but there's no long-term lock-in.
Toronto and the greater GTA. Remote support is available anywhere in Canada.
Remote support is $100/hr, onsite is $125/hr, and priority/after-hours requests are $150/hr โ all with a 1-hour minimum. Monthly plans include a set number of hours with additional time billed at the same rates. Project work is quoted upfront.
Yes โ remote IT support works the same whether your team is in the office or working from home.
Message us โ typical response within 2 business hours.