Toronto & GTA · Remote and onsite

Microsoft 365 Support for Small Businesses

Need help with Outlook, Microsoft 365 accounts, Teams, OneDrive or user access? TechLoopPro helps small businesses troubleshoot common Microsoft 365 problems and configure supported workplace settings.

Transparent pricing: One-time support starts at $100/hour, with a one-hour minimum. Onsite support is $125/hour; priority or urgent support is $150/hour. We confirm the scope and rate before work begins. View all rates.

How TechLoopPro can help

Practical IT support for small businesses that need a reliable technical contact without hiring a full-time IT employee or committing to a long-term contract.

Outlook and business email

Troubleshoot profile setup, mailbox access, sending and receiving issues, and common Outlook problems.

Microsoft 365 user administration

Help with user setup, licence assignment and everyday account administration, subject to your tenant permissions.

Teams and OneDrive

Resolve common sign-in, synchronization, file access and collaboration issues.

Multi-factor authentication

Help configure MFA and review basic sign-in security settings appropriate to your Microsoft 365 plan.

New employee setup

Prepare accounts and work devices so new staff can access the tools they need.

Practical troubleshooting

Investigate the issue, explain likely causes and confirm proposed changes before making them.

How it works

A simple, no-pressure process

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Contact us

Reach out with what's going on — no detail is too small.

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Free 15-min IT check

A short, no-obligation conversation to understand the problem.

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Clear recommendation

You get an honest quote or plan — before any work begins.

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We fix the problem

Remote or onsite, with clear communication and documented next steps.

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Reach out whenever you need support

No contract required — reach out again any time something comes up.

Frequently asked questions

Can you work with our existing Microsoft 365 tenant?

Yes, support can be provided in your existing tenant with the appropriate authorization and access.

Can you configure MFA?

Yes, MFA configuration and troubleshooting are available. Exact options depend on your subscription and identity setup.

Do you provide Microsoft licences?

Licence requirements and purchasing are discussed separately; do not assume licence costs are included in labour.

Need IT help for your business?

Tell us what is happening. We will help you identify a sensible next step, with no obligation to proceed.